Furthermore, many technicians demonstrate their own interest in technical matters and gain more knowledge by reading blogs (like this one), books, and other outside resources.Ĭonsultants can help your team learn specific skills. As time passes, these technicians become more and more expert in different technologies, though not from training, but from actually working with the technology itself. As a result, when a challenge comes up that is new and unfamiliar, it is most often met by existing technicians working to find the answer. Working on a small or medium size technical team often means that every required skill set is NOT present at all times. But that doesn’t mean that continuing education is any less important than it used to be. The idea that a skilled network engineer needs a library of certifications to prove their worth is no longer reality as evidenced by the fact that so many technicians are doing high-level work without them. Do you even know what certifications each of them has? CompTIA A+ and Network+ perhaps? Maybe an old MCSE…which is a certification that was actually retired and then brought back by Microsoft! Perhaps your team members have training in computer science or network administration. Many of the members of your staff are likely to have far less specific technical training then you might imagine.
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